Contact Us

avercello™ Contact Us

Questions from your kitchen? We are here to help.

Contact avercello™ for product questions, store information, shipping inquiries or assistance relating to an existing order. Use the official contact options below or send us a message through the contact form.

Kitchenware / Product Support / Order Assistance

Start with the topic that best matches your question.

01

Product Questions

Ask about product information, intended kitchen use, dimensions or other details shown on the store.

02

Order Assistance

Contact us regarding an existing order and include your order number where available.

03

Shipping Questions

Ask about shipping information, order movement or delivery-related concerns.

04

Returns and Other Help

Contact customer support before sending a product to any business address or other location.

02 / Send a Message

Tell us what you need help with.

Complete the form below with enough information for our customer support team to understand your question.

{% form 'contact' %} {% if form.posted_successfully? %}
Thank you. Your message has been submitted successfully.
{% endif %} {% if form.errors %}
{{ form.errors | default_errors }}
{% endif %}
Please do not include passwords, full payment card numbers or unnecessary sensitive credentials in your message.
{% endform %}

Business Information

Official business and customer-support information associated with avercello™.

Brand Name
avercello™
Legal Company Name
Shanghai Hushan Jisong Network Technology Co., Ltd.
Owner
Gan Lingfeng
Business Address
No. 19, Lane 38, Caoli Road, Fengjing Town, Jinshan District, Shanghai (Xingta Economic Zone)
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM - 10:00 PM
Business Address Notice

The business address shown on this page is provided as company information and should not automatically be treated as a product-return warehouse or return destination. Before sending a return, contact service@avercello.com and follow the instructions provided for your specific request.

Good kitchenware should be easy to understand. Customer support should feel the same way.
avercello™
Kitchenware / Customer Care